Pricing information

 
Our daily rates include:
  • Overnight in our classic-modern rooms and suites
  • Vast breakfast with organic products, lactose-free milk products, whole meal bread, regional products and freshly prepared egg dishes.
  • 5-course gourmet menu with salads and vegetables (we also provide a vegetarian menu, lactose-free and gluten-free food; please notify upon reservation)
    On booking “Bed and Breakfast“ we will deduct 12 Euro/children 5 Euro from the day rate.
    Meals not taken will not be deducted.
  • Free participation in guided hikes and fitness classes
  • Free WLAN access in all areas of the hotel

Children’s rate:
(with 2 adults in the same room)
  • 0-5 years: 40 Euro (50 Euro in the Park Suite)
  • 6-10 years: 50 Euro (60 Euro in the Park Suite)
  • 11-16 years: 60 Euro (70 Euro in the Park Suite)
We are happy to provide a cot including pushchair, babyphone and baby high seat in the restaurant (10 Euro/night).
To avoid damage, we kindly ask you to place your pushchair in the foyer. Thank you for your understanding.

Additional adults:
(with 2 adults in the same room)
  • 3rd adult: 30% discount
  • 4th adult: 40% discount

Pets:
  • Cats or Dogs are only allowed on request
  • Your four-legged friend is not allowed in the dining room, the wellness area and in the park. We charge an additional 15 Euro/day for extra cleaning.

Surcharges:
Cot including pushchair, child seat and babyphone (on advance order): 10 Euro/day.

TERMS AND CONDITIONS:


Reservation and cancellation:
  1. Reservations are to be made in writing.
  2. The accommodation contract (contratto d’albergo) as defined by Art. 1322 ff. of the Italian Civil Code becomes valid upon the explicit acceptance of the price offer on the part of the guest. In accordance with these terms, the concordant declaration of intent is also legally valid via electronic systems (email).
  3. Cancellation:We have adapted our cancellation conditions to the situation in order to facilitate your travel planning. Reservations can be cancelled free of charge within 7 before arrival days.
  4. After that the following cancellation conditions apply: Cancellation within 7 days before arrival will incur a fee of 100% of the total amount booked.
    Therefore, we recommend taking out a trip cancellation insurance with our partner.
  5. Italian law is applicable. In accordance with regulation (EC) No. 593/2008 (Rome I Regulation of 17 June 2008) Art. 4, para. 1 letter b and c, Italian law is also applicable in the absence of consent. Court of jurisdiction: Regional Court Bozen, branch office Meran.
  6. The guest consents to the processing of personal data in terms of compliance with the legal notification requirement on the part of the host. The right to data protection according to Law No. 196/2003 is being guaranteed.

Trip cancellation insurance Hotel Cancellations Plus


Check-in, check-out & payment:

Check-in from 15.00, in case you arrive past 18.00 please give us a short notification by phone.
Please check out until 11.00!
The payment of the hotel bill has to be made on the day of departure at the latest by EC-card, Mastercard, VISA, American Express or cash in Euro. Due to legal alterations we can only accept cash payments up to 2.999 Euro.

Complaints – guarantee of quality:
We are hosts by passion and also our long-standing team strives to ensure your holiday at our hotel is as relaxing as possible. Should anything not meet your expectations, please do not hesitate to contact and address us. Your satisfaction and well-being are our highest priority - this we promise.
Later complaints cannot be taken into consideration. The same is valid for items on your paid hotel bill.

Errors excepted:
Errors, misprints and program changes (in particular fitness program, culinary events) excepted.
With the issue of this price list, all previous lists cease to be valid.
The Regional Court Bozen, branch office Meran, is exclusively in charge for clarification of legal questions.

In the event of conflict or inconsistency between the terms used in the English and in the Italian/German version, the German/Italian version shall prevail.