In order to ensure and continuously improve our quality as a bike hotel, we have committed ourselves to the criteria of the ‘Bikehotels Südtirol’ and those of the ‘Allgemeiner Deutscher Fahrrad-Club’ ADFC. The fulfilment of these criteria is checked at regular intervals by independent experts.

Our quality services at a glance:

• Location: We are in the centre of the route network for racing cyclists, mountain bikers and trekking cyclists.
• Our hotel facilities fulfil all the wishes of a cyclist, from a washing area for bikes to a cleaning service/drying facilities for laundry and an equipped service room. Our bike garage is locked day and night, video-monitored and only accessible to bikers with their own bikes - no access is possible at night and an alarm system is activated.
• Guiding & support with your tour planning:
  • Guided bike tours: our guided bike tours are organised by our bike school, the Ötzi Bike Academy in Naturns. The 10 trained bike guides from the region ensure that the tours and technique training sessions are carried out professionally. Bookings can be made online or at reception until 10 pm the evening before. The bike tours/technique training sessions also take place with just 1 participant and start directly in Rabland or in Naturns, 30 minutes away by bike.
  • Assistance with tour planning: Next to reception, you can orientate yourself on the large overview maps, the bike information folder with the most important tours is available at the table for everyone. All hand-picked tour suggestions can also be found digitally in our Komoot profile and can be conveniently downloaded to your smartphone or bike computer. We are also happy to help you with this, just as we do when choosing your tour.
• Partner bike shop: We work closely with the Ötzi Bike Shop in Naturns. This guarantees a seamless repair service within 24 hours every day except Sundays, as well as the option of purchasing the bike equipment you need.
• Laundry service: We offer our guests a laundry service for dirty bike clothing.
• Hire equipment: Mountain bikes (hardtails, fullies) are available directly at the hotel. Road bikes, trekking bikes and e-mountain bikes or e-trekking bikes are delivered directly to the hotel by the Ötzi Bike Shop. To ensure that the desired bike is available in the desired size and with the selected pedals, we ask you to book in advance by 10 pm the day before. Helmets, water bottles and GPS devices are also available.
• Shuttle and return service: For a return and shuttle service (for freeriders/endurists) we contact our taxi partner around Walter.
• Catering: At the breakfast buffet you will find at least 10 products of regional origin. Snacks are available at the pool bar in the afternoon.
• Current bike magazines are available to read in our library. The older ones are in the archive below ;)